• Customer Care Executive(E-commerce) Top Ten Group

    Vacancy:   2

    Job Context

    We are looking for an Experienced & Efficient Customer Service Executive to ensure after sales service to our valued customers. Please do not apply if you don’t have any experiences in a similar position.

    Job Responsibilities

    • Ensure Customer care support via phone/telephone/WhatsApp
    • Manage all kind of social media Page.
    • Engage with customers via phone calls and live chat in a courteous and professional manner to convert online order
    • Manage online order via google sheet/Courier.
    • Should have strong idea about product products / showroom / branding related caption in English.
    • Listen attentively to customer inquiries and provide accurate and timely responses.
    • Address customer concerns and resolve issues promptly, ensuring a positive resolution.
    • Assist customers in navigating our products, services, and platforms effectively.
    • Uphold company values and customer service standards in every interaction.

    Employment Status

    Full-time

    Educational Requirements

    • Bachelor degree in any discipline

    Experience Requirements

    • At least 2 years

    Additional Requirements

    • Age 22 to 30 years

     

    Workplace

    • Work at office

    Job Location

    • Anywhere in Bangladesh

    Salary –

    • Negotiable

    Compensation & other benefits

    • Mobile bill, Over time allowance
    • Salary Review: Yearly
    • Festival Bonus: 2 (Yearly)
    • Incentive
    • Daily Allowance
    • Contributory Fund

     

     

     

job

  • Vacancy: 15
  • Age: 22 to 32 years
  • Location: Anywhere in Bangladesh
  • Salary: Tk. 12000 – 15000 (Monthly)
  • Experience: 1 to 2 years

Requirements

Education

  • Higher Secondary, Bachelor/Honors

Experience

  • 1 to 2 years
  • The applicants should have experience in the following business area(s):
    Retail Store
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 22 to 32 years

Responsibilities & Context

We are looking for some efficient, courteous Cash Executive (Cashier) for Retail Showroom who possesses excellent customer service skills. The cashier will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location.

Provide a positive customer experience with fair, friendly, and courteous service. Register sales on a cash register by scanning items, itemizing and totaling customers’ purchases. Resolve customer issues and answers questions. Process return transactions. Itemize and totals purchases by recording prices, departments, and operating a cash register. Enter price changes by referring to price sheets and special sale bulletins. Discount purchases by redeeming coupons. Collect payments by accepting cash, check, or charge payments from customers and make change for cash customers. Bag or wrap purchases to ensure safe transport. Reconcile cash drawers, sales receipts and balances cash drawer by counting cash at beginning and end of work shift. Provide pricing information by answering questions. Maintain checkout operations by following policies and procedures and reporting needed changes. Maintain a safe and clean working environment by complying with procedures, rules, and regulations. Contribute to team effort by accomplishing related results as needed.

Compensation & Other Benefits

  • Mobile bill, Over time allowance, Performance bonus
  • Salary Review: Yearly
  • Festival Bonus: 2

Contributory Fund

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

 

 

job

Vacancy: 6
Age: 20 to 30 years
Location: Anywhere in Bangladesh
Salary: Negotiable

Education:
HSC
Training/Trade Course: Vocational trade course will be added advantage.

Experience
At least 3 years.
The applicants should have experience in the following business area Showroom, Bank, Hospital, Real Estate etc.

Responsibilities
Installation:
Execute the installation of electrical systems, including wiring, lighting and power distribution, project specifications.

Maintenance:
Perform routine maintenance tasks on electrical equipment (AC, Generator, UPS/IPS, AVR, DB, Light) to ensure optimal performance and longevity, including conducting inspections and replacing worn components.

Repair:
Diagnose and repair electrical faults and malfunctions in a timely manner to minimize downtime and ensure uninterrupted operation.

Testing:
Conduct thorough testing of electrical systems and equipment using appropriate tools and equipment to verify functionality and safety compliance.

Documentation:
Maintain accurate records of work performed, including maintenance activities, repairs, and equipment inventory, to ensure transparency and accountability.

Safety:
Adhere to all safety protocols and procedures to prevent accidents and ensure a safe working environment for yourself and your colleagues.

Collaboration:
Work closely with engineers, project managers, and other team members to coordinate project tasks and deliver high-quality results on time and within budget.

Compensation & other Benefits
• Salary Review: Yearly
• Festival Bonus: 2
• Other benefits & facilities will be provided as per existing company policy.

Workplace
Work at showroom

Employment Status
Full Time

Job Location
Anywhere in Bangladesh

Office Address:
Top Ten Group, Head Office, Level 1, Mollik Tower, 13-14 Zoo Road, Dhaka-1216